Sistemas CRM | BABEL Systems

Sales Force Automation

In order for companies to survive in the modern era, where the fierce competition forces them to give better attention and service, it is essential that they develop business strategies focused on their clients, aimed at identifying and managing relationships with them, in such a way that improve their productivity daily. In summary, you must be more effective when interacting with customers.

The implementation of a CRM - Customer Relationship Management system, allows these tasks to be carried out, which are generally carried out in Excel files, in the personal agenda or in the mind of the force of company sales, which makes it impossible to know in depth the management of each seller and the status of each account that he serves; and therefore measuring and improving your productivity and efficiency is practically an impossible task.

At BABEL Systems we help you develop and implement these strategies, which in the short term will translate into a reduction in the cost of obtaining new clients and maintaining the loyalty of current clients, as well as having more effective "marketing", creating new sales opportunities (cross-selling and up-selling) and even possibilities for rapid introductions of new products or brands.

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There are a wide variety of CRM systems on the market and in general they all help you to manage this relationship with your clients, however, there are some with greater and better functions than others, better integration with other systems, greater ease of use for users, greater scalability, flexibility, etc., so it is important to make a good evaluation when choosing one, so that it has the desired functionality for each company depending on its size and line of business.

We have extensive experience implementing the following CRM systems:

ForceManager is an excellent system aimed mainly at those companies with commercial or service representatives who are constantly on the street, making visits to their clients.

Freshsales is part of the Freshworks product suite and is a system with an excellent relation of functionality-price, with which they will be able to keep track of their prospects, contacts, accounts and opportunities; in addition to easily integrating with other systems or applications to improve customer relationship and engagement.

Salesforce is the best and best known CRM in the world; and not only that, it is a flexible and scalable platform to develop business applications and automate many of your company's processes.

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